REFUND POLICY

Last updated: September 5, 2026

At EFFXRT, we want you to feel confident ordering from us. Because our nasal strips are personal-use products, we do not accept physical returns for any reason.

If there is an issue with your order, you may still be eligible for a refund. You will never be required to return an EFFXRT product in order to receive an approved refund.

NO RETURNS

All EFFXRT products are final sale and cannot be physically returned.

This includes unopened, opened, and used products.

Please do not mail products back to EFFXRT. Products sent to us without authorization will not be processed as returns.

This no-return policy does not affect any rights you may have under applicable law.

REFUND REQUESTS

If you experience an issue with your order, contact us at info@effxrt.com within 30 days of delivery.

Please include:

• Your order number

• The email address associated with your order

• A brief description of the issue

• Photos of the product and packaging when relevant

We will review your request and determine whether it qualifies for a refund.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your EFFXRT order arrives damaged, defective, or you receive an incorrect product, contact us as soon as possible at info@effxrt.com.

Please provide your order number and photographs showing the issue when possible.

If we approve your claim, we may issue a full or partial refund or provide a replacement, depending on the circumstances.

You will not be required to return the affected product.

LOST OR MISSING ORDERS

If your order does not arrive, contact us at info@effxrt.com.

We may review the tracking information and shipping details before approving a refund or replacement.

Orders shown as delivered by the carrier will be reviewed individually.

REFUNDS

Approved refunds will be issued to the original payment method used for the purchase.

Once we issue your refund, your bank, credit card company, or payment provider may require additional time to process and post the refund to your account.

Shipping charges, expedited shipping fees, duties, and other delivery-related charges are generally non-refundable unless the refund results from an error by EFFXRT or otherwise required by law.

ORDER CANCELLATIONS

If you need to cancel an order, contact info@effxrt.com as soon as possible.

We will make reasonable efforts to cancel your order before fulfillment, but cancellation is not guaranteed once processing has begun.

If an order has already shipped, it cannot be returned. You may contact us if there is an issue with the order after delivery.

SUBSCRIPTIONS

Canceling a subscription prevents future eligible renewal orders but does not automatically cancel or refund an order that has already been processed.

If you have an issue with a subscription order, contact us at info@effxrt.com.

ABUSE OF REFUND POLICY

EFFXRT reserves the right to deny refund requests where we reasonably determine that there has been fraud, abuse of this policy, repeated misuse, or misrepresentation of an order issue, to the extent permitted by law.

Nothing in this policy limits rights or remedies that cannot be excluded under applicable consumer protection laws.

CONTACT US

For questions or refund requests, contact:

EFFXRT / EFFXRT LLC
Email: info@effxrt.com